Accidental Damage Cover


Keeping your lap warm

Why get Accidental Damage Cover for your new laptop?

Accidental Damage Cover is laptop insurance that protects your laptop or notebook from the unexpected. It covers you for things like cracked screens, if you accidentally drop and damage your laptop, or liquid damage if you knock your mid-morning coffee over.

Purchase within


for immediate protection

Up to


to purchase cover *

All cover levels include

Coverage anywhere in Australia & New Zealand

Minimal downtime repair guarantee

24/7 online claims via customer portal

Up to 90 days to get covered*

Reasonable Care

You need to take care of your laptop. This means you need to take all reasonable precautions to prevent your laptop from being accidentally damaged, lost, or stolen.

Theft and Accidental Loss

Theft and Accidental Loss must be reported to the police within 24 hours of discovering the theft. You will need to provide the police report number and details of the theft when lodging a claim.

Anti-Virus Protection

There are new viruses and internet scams that emerge every day. Your laptop must have an up to date anti-virus protection software installed to be eligible to make a claim for Data Recovery or Cyber Assist.

Compare at a glance

Information is key and it’s important to pick the right laptop insurance for you and your device. Accidental Damage Cover offers you a choice of three different levels of cover to protect your laptop.

The below is a summary only. Terms, conditions, exclusions and limitations apply – please refer to the PDS/FSG for full details. Under all levels of cover, the benefit limit is the amount you paid for your device. The most that will be paid for all claims in the period of cover is the benefit limit. ^Additional benefits under each level of cover are in addition to the benefit limit.* No cover is available for the first 30 days from the day you purchase Accidental Damage Cover. The no cover period does not apply where the policy is purchased within 48 hours of the device purchase.

Features Basic Plus Platinum
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Accidental Damage

Cover for accidental damage including drops, spills, and cracks.

Location Icon

Australia & New Zealand

Coverage for anywhere in Australia and New Zealand.

Repair Time Icon

Repair Time Guarantee^

Minimal downtime when your devices are getting fixed.

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Online Claims

Around the clock customer portal and claims.

90 Days Icon

90 Days*

Purchase cover within 90 days of new device purchase.

Accessory Icon


All accessories that came boxed with your device are covered.

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Choice of Term

Choose from 1 or 2 years cover for your new device (mobile phones and Basic Cover are limited to 1 year)

Theft and loss icon


Cover for devices stolen from your possession or from locked storage with forcible entry.

Accidental Loss

Protection for accidental loss arising from an identifiable event.

Unauthorised use icon

Unauthorised Use^

Cover for up to $1,000 of unauthorised calls for up to 24 hours if accidentally lost or stolen.

Tech Assistance Icon

Technical Assistance^

Advice on technical problems with hardware or the software provided with the device.

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Cyber Assist^

Assistance if your device is subject to a cyber-attack. Sub-limits apply.

Data Recovery Icon

Data Recovery^

Services to help retrieve your lost data from your damaged device. Sub-limits apply.

Loan Unit Icon

Loan Device^

Loan unit to keep you up and running whilst your device is being repaired.