Accidental Damage Cover

The ins and outs

The low down on protecting your new device

What is Accidental Damage Cover?

Brightside Accidental Damage Cover is insurance for your devices. It’s a brighter way to know you’re covered for those accidental drops and cracks to your mobile phone, laptop, tablet, portable audio, wearable technology, and cameras.

Choose from up to

3levels

of Accidental Damage Cover

Purchase within

48hours

for immediate protection

  • Mobile Phones

  • Tablets

  • Laptops

  • Portable Audio

  • Cameras

  • Wearable Technology

The above is a summary only. Terms, conditions, exclusions and limitations apply – please refer to the PDS/FSG for full details. Under all levels of cover, the benefit limit is the amount you paid for your device. The most that will be paid for all claims in the period of cover is the benefit limit. ^Additional benefits under each level of cover are in addition to the benefit limit. * No cover is available for the first 30 days from the day you purchase Accidental Damage Cover. The no cover period does not apply where the policy is purchased within 48 hours of the device purchase.

Accidental Damage for Mobile Phones

We offer 3 levels of Accidental Damage Cover so you can pick the level of mobile phone insurance that suits you and your mobile device usage.

Learn More

Compare at a glance

With up to 3 levels of cover to choose from, we want to make sure you make the best choice to suit you, your device, and your lifestyle.

Accidental Damage Cover Platinum is only available for mobile phone, laptops, and tablets.

The below is a summary only. Terms, conditions, exclusions and limitations apply – please refer to the PDS/FSG for full details. Under all levels of cover, the benefit limit is the amount you paid for your device. The most that will be paid for all claims in the period of cover is the benefit limit. ^Additional benefits under each level of cover are in addition to the benefit limit.* No cover is available for the first 30 days from the day you purchase Accidental Damage Cover. The no cover period does not apply where the policy is purchased within 48 hours of the device purchase.

Features Basic Plus Platinum
accidental damage icon

Accidental Damage

Cover for accidental damage including drops, spills, and cracks.

Location Icon

Australia & New Zealand

Coverage for anywhere in Australia and New Zealand.

Repair Time Icon

Repair Time Guarantee^

Minimal downtime when your devices are getting fixed.

Online claims icon

Online Claims

Around the clock customer portal and claims.

90 Days Icon

90 Days*

Purchase cover within 90 days of new device purchase.

Accessory Icon

Accessories

All accessories that came boxed with your device are covered.

terms icon

1 Year Term - Mobile Phones

Mobile phones are limited to 1 Year only

terms icon

Choice of Term

Choose from 1 or 2 years cover for your new device (mobile phones and Basic Cover are limited to 1 year)

Theft and loss icon

Theft

Cover for devices stolen from your possession or from locked storage with forcible entry.

Accidental Loss

Protection for accidental loss arising from an identifiable event.

Unauthorised use icon

Unauthorised Use^

Cover for up to $1,000 of unauthorised calls for up to 24 hours if accidentally lost or stolen.

Tech Assistance Icon

Technical Assistance^

Advice on technical problems with hardware or the software provided with the device.

cyber assist icon

Cyber Assist^

Assistance if your device is subject to a cyber-attack. Sub-limits apply.

Data Recovery Icon

Data Recovery^

Services to help retrieve your lost data from your damaged device. Sub-limits apply.

Loan Unit Icon

Loan Device^

Loan unit to keep you up and running whilst your device is being repaired.

Making the most of your cover

What you need to know

Below are some important things you need to know before you buy any of our Accidental Damage Cover options with us.

When making a claim, you need to have Proof of Purchase Upload & keep your receipts in My Cover

You need to take Reasonable Care of your devices

Your laptop must have up to date Anti-Virus Protection software to make a Cyber Assist and Data Recovery claim

3 Business Days Repair time guarantee on your mobile phone